Digital Services Platform
Integrate spatial services for users across all dimensions on the digital platform.
Client
Geo-Informatics and Space Technology Development Agency
Project
Website
Year
2023
Services
About Project
Geo-Informatics and Space Technology Development Agency (Public Organization) (GISTDA) provides space technology and geo-informatics services, such as satellite and geographic data, to support national development. As more users prefer online services for convenience, GISTDA is creating a Digital Service Platform to enhance accessibility, promote its products, and collect detailed user data. This platform will enable better user behavior analysis, faster adaptation to digital-era demands, and improved satisfaction. It also aligns with Thailand's Digital Government and Open Data policies, supporting transparency and innovation in public services.
Challenges
Enhancing Service Accessibility
Users can easily access GISTDA's products and services through the Digital Service Platform on the website. The platform also enables convenient and fast online ordering and payment processes.
Promoting Awareness
The Digital Service Platform provides users with comprehensive access to GISTDA’s news, products, and services, making it easier to find the information they need. It also supports public relations efforts to raise awareness about GISTDA's roles, products, and services, increasing their visibility and recognition.
User Behavior Analysis
GISTDA can collect user activity data on the digital platform to analyze behaviors, usage patterns, and user needs. This data is used to refine and develop products and services that better align with user requirements.
Improving Service Efficiency
The Digital Service Platform enables GISTDA to respond to user needs quickly and effectively, reducing communication steps and processing time. It also supports high-volume simultaneous user access.
Style guide
Outcome
The Digital Service Platform will provide a seamless, user-friendly experience with intuitive navigation, quick transactions, and responsive design. It leverages data-driven insights to continuously improve and adapt to user needs, offering clear communication and accessible information. This platform reflects GISTDA’s commitment to innovation, ensuring a professional, scalable, and efficient service that enhances user satisfaction and engagement.
